Advisory Services for Citizens

Advice for Citizens

As consumers, commuters across borders or information seekers, citizens living in the Euregio Rhine-Waal are increasingly confronted with issues, which often stem from the differences between regulations on the European level and the national level. In order to be able to provide advice for citizens for these challenges, the Eurgio Rhine-Waal works together with a number of German and Dutch organisations, such as the Bureau voor Duitse Zaken der SVB, Deutscher Rentenversicherung, UWV, Agentur für Arbeit, DGB, CNV and FNV in one office, the GrenzInfoPunkt Euregio Rhein-Waal.



What does the GrenzInfoPunkt do?

Citizens who regularly commute across the Dutch-German border are mainly confronted with differences in the regulations on social security and taxation. Thus, for cross-border commuters, the Euregio Rhine-Waal monthly consultations with the SVB and the BDZ, the Dutch and German tax offices, and social security bodies.


Why is a GrenzInfoPunkt needed?

Specifically within border regions in Europe, the European Union (EU) is not merely an abstract construct, but a vivid part of people’s everyday life. Thousands of citizens make use of their freedom of movement daily. Despite a progressing process of European Integration, there are still challenges for citizens if they want to exploit the opportunities and benefits of the EU’s internal market. Especially with regard to social security, there are often difficulties and barriers to mobility. However, since it is of great importance to our region to promote cross-border mobility and the cross-border labour market, the Euregio Rhine-Waal wants to inform and advice citizens and enterprises about the opportunities, which an interconnected Europe has to offer. For this purpose, the GrenzInfoPunkt was established.


Other services

Within the framework of the European Employment Services (Eures), the Euregio Rhine-Waal provides a broad network of advisors and free information material to promote a transparent labour market. Citizen can get current information on cross-border related and European topics directly at the Euregio Rhine-Waal.